Privacy Policy

The longer sections below exist because a few third parties load on the page, and because once you do write to us we hold what you told us in order to plan your booking.

World Private Chefs decides why and how the information described here is used, which under the General Data Protection Regulation makes us the data controller. You can reach us at info@worldprivatechefs.com, or on either of the numbers at the bottom of this page.

What you write to us. When you send the enquiry as a WhatsApp message, or write by email, we receive whatever it contains: your name, the phone number or address you write from, the destination, the dates, the number of guests, the occasion, the cuisine you would like and any dietary requirements you mention. We also keep the conversation that follows, because that is where the booking gets agreed.

What your browser sends automatically. Loading any page means your IP address and browser details reach the servers that deliver it, including the third parties listed further down. That happens with every website; we mention it because those requests go to companies other than us.

What stays on your device. The enquiry form saves your progress in your browser's local storage under wpc_wizard_progress so a reload does not lose your answers, and your answer about analytics is kept under wpc_consent so we do not ask again on every page. Neither reaches us. Our cookie policy covers this in more detail.

Telling us about an allergy, an intolerance or a medical diet means telling us something about your health, and the GDPR treats health information as a special category that needs its own justification. Ours is your explicit consent: you choose to tell us, and we use it for one purpose only, which is cooking food that is safe for you to eat.

We pass these details to the chef assigned to your booking, and to nobody else. You can ask us to delete them once the booking has taken place. If you would rather not put them in writing beforehand, tell us and we will take them by phone instead.

• To answer you and arrange the booking. Replying to an enquiry and organising a service you asked for are steps taken at your request, before and under a contract with you.
• To cook safely for you. Dietary and allergy information is used on the basis of the explicit consent you give when you tell us about it.
• To keep our records straight. Retaining correspondence about a booking that took place, and any invoice attached to it, is our legitimate interest in being able to evidence what was agreed, and in some cases an accounting obligation.

We do not sell your information and we do not share it for anyone else's marketing. It reaches these parties because of how the service works:

• WhatsApp, owned by Meta. The enquiry is a WhatsApp message, so it passes through their service and is subject to their privacy policy as well as ours. If you prefer not to use WhatsApp, email us instead.
• HighLevel. Our enquiries and conversations are managed in their platform, which also serves this site's images and the reviews widget. They process the data on our instructions.
• The chef and staff assigned to your booking. They receive what they need to prepare and deliver the service, and nothing more.
• Google. Loading the service-area map and the site's typefaces sends your IP address to Google. This is described in the cookie policy.

We would also disclose information if a law or a court required it. That has not happened, and if it did we would tell you unless we were forbidden from doing so.

We work across Europe, the Caribbean, the Americas, the Middle East and Asia, so a booking in one of those destinations necessarily involves sending the details there. Some of the companies above are based in the United States. Where information leaves the European Economic Area, it is covered either by an adequacy decision of the European Commission or by the European Commission's standard contractual clauses.

• Enquiries that do not become bookings: kept for up to twelve months, in case you come back to us about the same trip, then deleted.
• Bookings that took place: the correspondence and the billing records are kept for as long as the applicable accounting and tax rules require.
• Allergy and dietary details: deleted once the booking is over, unless you ask us to keep them so you do not have to repeat yourself next time.

Under the GDPR you can ask us to:

• Tell you what we hold about you, and give you a copy of it.
• Correct anything that is wrong.
• Delete it, where we have no obligation or overriding reason to keep it.
• Stop or limit what we do with it, including objecting on grounds relating to your situation.
• Hand it to you, or to someone else, in a portable format.
• Withdraw a consent you gave, such as the one covering your dietary details. Withdrawing it does not undo what was lawfully done beforehand.

Write to info@worldprivatechefs.com and we will answer within one month. We may need to confirm who you are first, so that we do not hand your information to somebody else. If our answer does not satisfy you, you can complain to the data protection authority of the country you live or work in.

The site is served over an encrypted connection and holds no visitor database of its own. Your messages sit in the accounts described above, which are reachable only by the people who need them and are protected by individual credentials. No arrangement is perfect, and we will not claim otherwise; what we can say is that we keep as little as the work requires, in as few places as possible.

The service is aimed at adults booking a private chef. We do not knowingly collect information about anyone under sixteen. If a child is among your guests, we only need to know what is relevant to cooking for them, such as an allergy or an age-appropriate menu.

If we start using a tool that collects more than what is described here, we will update this page and change the date at the top before switching it on. Website analytics fall into that category: none are running at the moment, and the cookie policy says what will happen when they are.

Third parties currently loaded by this site: Google Analytics, Google Maps, HighLevel review widget, HighLevel media CDN, WhatsApp.